Mobly has gained national recognition for its customer service on the Reclame Aqui platform. Currently, both Mobly and Guldi (its private label of vacuum-packed mattresses and sofas) hold the RA1000 certification. This signifies exceptional post-sales service that exceeds all expectations.
BEVAR is committed to consolidating the best initiatives for the retail and consumer market sectors. The ranking evaluates various aspects of retail companies, such as size, growth, efficiency, and public and employee perception.
The company received the award in the category “Joint Productivity – Stores and Employees” at the 2024 edition of the event.
In 2022, Mobly received a special YouTube award recognizing accounts on the platform with over 100,000 subscribers. The iconic metal plaque is displayed in Mobly’s office.
PCI Compliance is recognized in the e-commerce payment industry. Companies with this certification adhere to the appropriate set of security guidelines for handling customers’ sensitive data. This ensures the prevention of fraud and data misuse.
For two consecutive years, 2013 and 2014, Mobly was the winner of the Época Reclame Aqui Award – the biggest award for Brazilian service. The award celebrates respect for the consumer and the appreciation of good service.
In 2014, Mobly became the Dearest Online Store in the Home and Decoration segment (Loja Online Mais Querida de Casa e Decoração). With that, it became the winner of the Diamond Award, carried out by Ebit, the company responsible for measuring the reputation of virtual stores through opinion polls.
2020 was the year in which, by popular vote, Mobly was recognized for its activity, competence and transparency during the Black Friday period. It was one of the winning companies of the 4th Black Friday Truth Award (Prêmio Black Friday de Verdade), having presented excellence in issues such as price, delivery, service and ease of purchase.